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Public Notices
The following notices contain important information about your rights
as a consumer at RACS or open RFP opportunities. 
Privacy Notice

This notice describes how medical information about you may be and disclosed and how you can get access to this information. Please review carefully.

A variety of state and federal laws prescribe protections and establish limits on the use and exchange of individual’s personally identifiable and protected health information.   For more information on how RACS uses our clients personal information please read our Privacy Notices. Privacy Notice form 

Questions or concerns regarding patient privacy  can be addressed to the RACS Privacy Officer: 

Clients Rights

As a client of Rockbridge Area Community Services you are entitled to the rights afforded to you by the Regulations to Assure the Rights of Individuals Receiving Services from Providers Licensed, Funded, or Operated by the Department of Behavioral Health and Developmental Services found here: . 

If you have any questions, concerns, or complaints regarding your rights or the rights of someone you care for you may contact the DBHDS Region One Human Rights Advocate:

Questions, concerns, or complaints about RACS Services may also be submitted to:

Cultural Div.

We, the community of Rockbridge Area Community Services, embrace and promote diversity. We seek to cultivate an atmosphere for all consumers and staff that encourages, values, respects and appreciates individual differences.  Our environment is grounded in the recognition of the responsibility of all members of this community to demonstrate civility and respect to others. Rockbridge Area Community Services does not sanction any form of stigma, prejudice, discrimination, or exclusion. With this as our foundation, we seek to provide supports and services that enhance knowledge and incorporate an understanding of diversity so that everyone may flourish and thrive.

Title VI

​RACS gives public notice of its policy to assure full compliance with Title VI of the Civil Rights Act of 1964 and all related statutes. Title VI requires that no person in the United States of America shall, on the grounds of race, color or national origin, be excluded from the participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity for which RACS receives Federal financial assistance. Please contact RACS to request a copy of the agency’s Title VI program.

Any person who believes that he/she has, individually, or as a member of any specific class of persons, been excluded from the participation in, been denied the benefits of, or been otherwise subjected to discrimination under any program or activity for which RACS provides assistance, and believes the discrimination is based on race, color, national origin, gender, age, economic status or limited English proficiency has the right to file a formal complaint.

 A complaint must be submitted within 180 days of the alleged discriminatory act. Complaints may also be filed with the US Federal Transit Administration. Any complaint that addresses RACS may be filed through email, by phone or in writing by contacting the RACS Title VI Officer:

Americans w/ Dis. Act

Notice under The Americans with Disabilities Act

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (ADA), Rockbridge Area Community Services [RACS] will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs or activities. Read RACS’ full  Title II Notice 

Questions, concerns, or complaints regarding Title II protections can be addressed to RACS’ ADA Coordinator:


The Virginia Freedom of Information Act (FOIA), located § 2.2-3700 et seq. of the Code of Virginia, guarantees citizens of the Commonwealth and representatives of the media access to public records held by public bodies, public officials, and public employees. For additional information please read RACS’ full FOIA Notice.

Questions, concerns and Freedom of Information Act requests can be addressed to RACS’ FOIA Officer:

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