 Reimbursement Department |
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Mission Statement
It is the ongoing mission of the RACS Reimbursement Department to support all internal service departments and all external customers in a timely, cost effective, and efficient manner. We will bill and collect revenue with the goal of maintaining a consistent cash flow for the agency. |
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Description of Program Services
This administrative department does data entry, completes the billing for services, follows up on claims and collection of money owed to the agency. We use state-of-the-art electronic data collection tools as well as online processing to generate claims for services and collection. |
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Specialized Programs
The provider relations side of this department credentials staff with any of the major health insurance companies that have contracts with the board. This enables staff to provide “in-network” services and bill many leading insurance companies.
Collections on delinquent accounts are handled through the Virginia Department of Taxation with the Debt-Set Off program. The collections are achieved through putting a lien against tax returns of clients. |
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Hours of Operation
8:30 AM to 5:00 PM Monday through Friday. |
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Staff Members
Janet H. Wilson, BS, Provider Relations/Reimbursement Manager
Stephanie Black, Reimbursement Technician
Holly Ruley, Reimbursement Technician
Kathryn Campbell, Reimbursement Technician
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Success Stories from Program
Due to our agency growing our department’s billing has grown with it. We are now billing over $300,000 monthly for services. |
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Contact Information
Janet H. Wilson, 540-462-6676
Stephanie Black, 540-462-6685
Holly Ruley, 540-462-6671
Kathryn Campbell, 540-462-6687 |
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