It is the mission of Rockbridge Area Community Services to help prevent and treat mental  illness, mental   retardation, and substance abuse, and to enhance the quality of life of individuals who experience these conditions in the Cities of Buena Vista and Lexington and the    Counties of Rockbridge and Bath, Virginia by providing individualized treatments, establishing and expanding programs and support systems, and promoting integration into the community.

Developed and governed by a Board of Directors representing each of the four localities served by our programming, RACS has grown along with the many communities it serves. Since 1982, RACS has been the primary resource for mental health, mental retardation, substance abuse, and prevention services in the   Rockbridge Area.  With offices and programs all over the Rockbridge Area and qualified, dedicated staff, we are available to meet the diverse needs of our communities. 

It all begins with

Building Bridges...

We Value Our Customers

Access:  RACS assures services are accessible to its customers.

Accountability:  RACS is accountable to the customers and communities we serve.

Dignity, Respect and Equality:  RACS assures customers are treated equally, with dignity and respect, and RACS advocates on behalf of its customers for this same level of treatment in the community.

Meeting Customers’ Needs: RACS is constantly re-evaluating its services and service delivery systems to maximize our ability to meet our customers’ and the communities’ needs.

Choice: RACS strives to provide the greatest degree of service choice to the customers we serve. 

Participation in Service Planning: RACS encourages customer and family involvement in service planning. 

Best Clinical and Business Practices: RACS supports efforts to remain on the forefront of clinical and business best practices and adheres to Quality Improvement Principles in all aspects of our operations.

Recovery:  RACS adheres to treatment approaches that support recovery and encourages our customers’ strengths and respects their natural support systems including family and community.

We Value Our Community

Community Relations: RACS is dedicated to developing and maintaining positive relations with community members, civic organizations, and local agencies and businesses.

Community Partnerships: RACS seeks and promotes collaborative relationships with a wide variety of local agencies, businesses, and civic organizations in order to best facilitate service delivery in our communities.

Community Education:  RACS educates the community about issues related to prevention, mental health, developmental disabilities and, substance use disorders in order that community members are better informed.

Community Accountability: RACS is accountable to the community for its sound fiscal, business, and clinical practices.

We Value Our Employees

Excellence: RACS supports work environments that encourage excellence and continuous quality improvement.

Highly Qualified Staff:  RACS  employs and provides training so that we have motivated, qualified and competent employees.

Creativity: RACS encourages the special talents and skills of our employees.

Cooperation: RACS encourages cooperation among employees and programs to achieve the highest level of customer service. 

Compensation: RACS provides competitive salaries and benefits to its employees and their families.

Recognition: RACS rewards its employees for a job well done.

Safety: RACS is responsive to safety concerns of our employees and customers and supports safe work environments.